FAQ
Everything about our powders, Ninja CREAMi prep, shipping and wholesale. Still stuck? Email revala@revala.com.
Yes — it's one of the easiest bases you can use. Whisk 100 g of home powder into 250 ml of cold milk, pour into the pint, freeze 24 hours and spin on the Ice Cream setting. One 1 kg pack makes about ten pints, and the same base works in similar pint-style ice cream makers too. (Ninja CREAMi™ is a trademark of SharkNinja; Softy is not affiliated with SharkNinja.)
No. Whip the powder with cold milk using a hand mixer, freeze for about 6 hours, scoop. A Ninja CREAMi also works beautifully, but no machine is required.
All powders come in 1 kg packs, with 12 kg boxes for bigger appetites. A 1 kg home pack makes about 5 liters — roughly ten CREAMi pints. Professional powders yield 4–6 liters per kilogram (milkshake 4+ L, slush 5–6 L).
24 months in sealed packaging at room temperature. Once opened, use within 1 month and store cool and dark.
All powders are gluten-free. The vegan powder and slush powder are also completely dairy-free. Produced in our FSSC 22000 certified facility in Estonia, EU.
Standard shipping is 4–7 business days and free on orders over $99. Express (2–3 business days) is available at checkout. Everything ships as ordinary dry goods — no melting.
Yes — 12 kg boxes, 25 kg bags, pallets and containers, with custom flavor development for larger orders. Request a quote and we reply within one business day.
Unopened packs can be returned within 30 days for a full refund. Damaged or wrong items are replaced free of charge.