Privacy Policy
SOFTY® is a brand of Revala OÜ ("Revala", "we", "us"), registry code 10571028, Keki 3, Keila 76607, Estonia, which operates this online store and is the data controller. We comply with the EU GDPR and applicable US state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA).
1. Information we collect
- Order information — name, email, shipping address, phone, products purchased.
- Payment information — processed entirely by Stripe, Inc. We never receive or store your full card number.
- Communications — messages you send us, including quote requests.
- Technical data — browser type, device and approximate location derived from IP, used for security.
2. How we use it
- To fulfil and deliver orders and send confirmations and tracking (performance of a contract).
- To respond to inquiries (legitimate interest).
- To meet legal obligations such as accounting and tax rules.
- Marketing emails only if you opt in; unsubscribe any time.
3. Sharing
Only with providers necessary to run the store: Stripe (payments), carriers (delivery), hosting. We never sell your personal information and do not "share" it for cross-context behavioral advertising as defined by the CPRA.
4. International transfers
Revala OÜ is established in Estonia (EU). Transfers between the US and EU rely on Standard Contractual Clauses.
5. Retention
Order records 7 years (Estonian accounting law). Inquiries up to 2 years.
6. Your rights
Access, correct, delete, port, object or restrict; opt out of marketing; California residents may exercise CCPA rights without discrimination. Email revala@revala.com. EU residents may complain to the Estonian Data Protection Inspectorate; California residents to the California Privacy Protection Agency.
7. Contact
Revala OÜ · Keki 3, Keila 76607, Estonia · revala@revala.com · +372 6541 777